Location: Bucharest, Romania
Job Type: Full Time
Salary: €1,100 – €1,300
If you’re looking to grow and be inspired, as a Technical Customer Service you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.
Career growth and personal development
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
What you will do in this role
As a Customer Service Representative on our team, you will:
- Review customer requests and expectations and respond to them according to their needs and situations
- Manage multichannel interactions (90 % email, 10% voice)
- Develop your skills and learn how to use software solutions that improve people’s lives
- Champion better brand experiences for our customers and clients
Your qualifications
- French language level C1 – native
- Proactive, self-motivated and solution-oriented
- Flexible to work on different shifts (Monday-Sunday)
What’s in it for you
In this role, we offer benefits that help you support your unique lifestyle:
- Relocation package included for foreigners: 4 months free accommodation and integration bonus (300 euros) to cover the transportation fees
- Full-time (8h) / part-time (6h) indefinite contract
- Performance bonus
- The option to choose from a board range of flexible benefits through MY Benefit Platform
- Medical Subscription
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you’ll be working on
- Career development programs, specialized courses, and language classes