Role Overview
As our Senior Learning and Development Lead, you’ll be the operational heartbeat, bringing structure, clarity, and momentum to everything we do. You’ll coordinate the end-to-end execution of our e-learning initiatives, working closely with your colleagues in the department, as well as subject matter experts and stakeholders.
From managing project timelines and approval workflows to streamlining communication and keeping our team aligned, you’ll ensure that our projects move forward smoothly and successfully. If you’re someone who thrives on turning big ideas into well-executed plans – and loves being the connector that brings it all together – this role was made for you.
Key Responsibilities
- Plan learning design projects with instructional designers, ensuring timelines, responsibilities, and deliverables are met, while fostering a positive, collaborative team environment.
- Translate project plans into clear task lists, assigning responsibilities and monitoring progress across the team.
- Serve as the main point of contact for other teams and stakeholders, building positive relationships, ensuring clarity, and aligning expectations throughout the project lifecycle.
- Organize and track the status of project approvals and reviews, proactively following up to keep workflows moving.
- Support people management functions such as assigning projects based on skills fit, monitoring capacity, and escalating bottlenecks where needed.
- Support broader communication efforts – planning training launches, crafting clear, engaging messaging for both internal teams and client-facing audiences.
- Contribute to process improvements that enhance team collaboration and the scalability of INFUSE Academy operations.
What We’re Looking For
- Previous Team management / Lead / Coordination experience.
- Experience in instructional design is an advantage.
- Strong AI literacy. Experience with creating custom GPTs and scaling solutions across teams is a strong advantage.
- Strong communication and relationship-building skills, with experience in managing change within teams.
- Stakeholder management – ability to effectively network & build relationships internally & externally.
- Highly organized with a proactive mindset and strong attention to detail.
- Comfortable adjusting plans based on shifting priorities.
- A team player who can keep things moving while fostering a collaborative, supportive environment.
- Familiarity with content development or educational workflows is a strong advantage.
- Impeccable English oral and writing skills.
What We Offer
- A dynamic and supportive team environment focused on innovation in learning.
- Meaningful involvement in training initiatives with global impact.
- Career growth potential within a dynamic and purpose-driven team.
- Possibility to learn cutting-edge e-learning tools and approaches.
- Access to high-quality professional development resources and marketing insights.